Dependent Verification
What is dependent verification?
Click here for the required documents you need to submit:
Or contact customer service:
- by phone: (833) 389-0027, 8 a.m.-5 p.m. Monday-Friday
- by email: EssentialWorker@RISEpartnership.com
Submit scanned copies or legible photos of dependent verification documents to EWHT.
If the document is 2-sided or has multiple pages, make sure you submit all pages and both sides of the paper. Submit the documents one of these ways:
- Upload to the Essential Worker Member Portal.
- Email EssentialWorker@RISEpartnership.com. Please include your name and the last 4 digits of your Social Security number on each document.
- To mail, send copies of your documents to EWHT at PO Box 94392, Seattle, WA 98124. Please include your name and the last 4 digits of your Social Security number on each document.
If we do not receive the supporting documents for dependents on your plan, their eligibility for EWHT benefits will end. This means you may be responsible for reimbursing medical and prescription costs.
What happens after you submit dependent verification documents?
EWHT will review your documents and will reach out if we need more information.
- If you submit by uploading pictures or copies of your documents, log in after 3 days to see if they have been accepted.
- If you send them by email, someone from EWHT will get back to you. Keep an eye out for an email from MagnaCare.com.
- If you send them by mail, you can contact customer service at (833)-389-0027 Monday – Friday during normal business hours.
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Watch a Video on How to Submit Dependent Verification Documents
Watch a video tutorial on the dependent verification process that explains who can be on your plan, what documents to submit, and how and when to submit them.
For the best viewing experience, click on “YouTube” in the lower left-hand corner.
More Plan Information
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Frequently Asked Questions
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Terms to Know
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