If you recently enrolled in a plan with dependents, you will need to verify their eligibility by 3/25. See FAQs for more details.

FAQs

Have questions? We’re here to help!

Contact Options

Trust office

(833) 389-0027

Reasons to contact the Trust office:

  • Questions about enrollment
  • Submit a claim
  • Questions about claims

Regence PPO

(866) 240-9580

Reasons to contact Regence:

  • Find an in-network care provider
  • Schedule an appointment
  • Questions about switching from another plan
  • Questions about your ID cards
  • Replace lost ID cards

Kaiser Permanente HMO

1-800-813-2000

Reasons to contact Kaiser:

  • Find an in-network care provider
  • Schedule an appointment
  • Questions about switching from another plan
  • Questions about your ID cards
  • Replace lost ID cards

OptumRx, Inc.

(844) 368-0083

Reasons to contact OptumRx:

  • Find an in-network pharmacy near you
  • Questions about what medications are covered under your plan
  • How to enroll in maintenance medication programs

All Other Contacts

Is your question not covered above? We’d love to help! Complete the contact form below and an Essential Worker Healthcare Trust staff member will be in touch within the next three business days.